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Bonus Article
Volume
29, Number 4, April 2002 Why Do We Need a Teacher-Librarian or a Library When We Have the
Internet?
Cynthia Kahn and Michelle Mallette
Colleagues, parents, students and even principals have been known
to question the need for a teacher-librarian, or even the library
itself, now that we have the World Wide Web. After all, everything is
on the Internet, and for free, right? While we know this is not the
case, not everyone does. Seeking ways to both justify and explain
the library to management, Cynthia Kahn posed the question on an
electronic discussion list, asking librarians how they would respond
to the question, and received a collection of snappy comebacks, longer
answers and some excellent references for further exploration. Michelle Mallette adapted the corporate responses for schools. Here are some
of the gems:
Snappy Comebacks
- If we have dictionaries, why do we need English teachers?
- Why do people buy maps? They have all the roads they need.
- Why do people use cookbooks? They have all the ingredients for
a good meal.
- Why do people read TV Guide? They can change channels all they
want.
- If we have e-mail, why do we still need telephones?
- If we have a fax machine, why do we still use the post office?
- Now that there is a PC on everybodys desk, why do we still
need an Information Technology department?
- If everyone has a calculator on their PC, why do we need an Accounting
department?
- Anyone can cut down a tree but few have the experience
to manage a forest!
- Why would we want to spend 10 minutes looking something up in
a book when we can spend two hours looking for it on the Web?
Longer Answers
- We still need libraries because everything is not
on the Internet. Not even Bill Gates can afford to digitize the
sum total of human knowledge. And we need librarians because, as
chaotic as the Internet is, librarians are trained to find information,
and to determine which source print or electronic is
the most appropriate to retrieve what is wanted.
- The vice-president for content management at IBM estimated, at
the 1999 Special Libraries Association Winter Conference, that
about 1/100th of one per cent of all information is in electronic
format.
- The Internet in very few ways resembles a library. A library
provides a clear, standardized set of easily retrievable resources.
- The Internet is like a library with all the books on the floor.
There are no standards, no librarians. The key isnt libraries;
it is the librarian.
- Obvious: Everything is not on the Internet; authors are still
publishing in books and non-e journals. Not so obvious: the Internet
is so disorganized that it is time consuming to find good information.
Information on the Internet is not peer-reviewed quality
and credibility are variable.
- The Internet just provides access to hundreds of thousands of
places to find data. It does not determine which of these places
provide the best, most authoritative, most correct information
nor does it filter the wheat from the chaff. Thats what the
librarians do. And not everything is online.
- The Internet is like a mountain of knowledge. Anyone can start
climbing it. Its so much easier if you have a guide. Librarians
are the mountain guides. They know some of the best routes to the
top. They can save your life in an emergency. They have survival
skills you need, like where to find water, and how to fix a rope,
or jury-rig a workaround. You might not think you need one until
youre half way up. Its a bit late at that point. So
much better to take a guide with you from the very beginning, dont
you think?
- Its about skills and experience. Usually we can find the
information in instants compared to their own attempts. One person
spent an hour searching the Internet and then gave me the task.
I looked the information up in a book in 30 seconds. By the way they
had their own copy of the book!
- The Library of Congress is not actually available on the Internet.
Library collections are not actually on the Internet. What you
will find is an equivalent to a card catalog. Once you locate the
record for the book you need, your library will be glad to arrange
to borrow a copy for you.
- The Internet is just one of many tools in our information-resource
toolbox. Our highly-developed skills lie in knowing which tools
to use to respond to a specific request.
- Information on the Net is free, but you get what you pay
for.
- Information is not always free: consider databases we subscribe
to and copyrighted articles.
- Thousands of citations, abstracts and full-text journal articles
are not accessible to the standard search engines.
There are two fundamental problems with using the Internet as a
source of basic information
- Lack of authority: In an environment where publication of information
is extremely low-cost, everyone gets to publish. The accuracy,
authenticity and authority of this information cannot be readily
verified. This is generally not true of conventional publishing,
where the publisher can be held accountable for inaccurate information.
For example, if I were so inclined, I could readily publish the
complete works of William Shakespeare, with every 100th word arbitrarily
replaced with an antonym. Such a change, while radically changing
the content of altered dialog, might be subtle enough to be undetected.
It is exceedingly unlikely that I would be able to find a publisher
who would print these altered works, particularly one that would
willfully declare that they were the original words of Shakespeare.
- Lack of concision: While it may be fairly easy to isolate Internet-based
sources of information on well-defined topics (such as, for example,
breast cancer research) through the use of existing, third-party
search engines, finding a concise citation of the history and legal
ramifications of Miranda rights without already knowing of an appropriate
site is not likely to be easy. Searches for Miranda Rights on
two popular engines, Yahoo and AltaVista, turn up over 2000 hits
each, from a wide variety of sources.
Further Information
Abram, S. (1999). Im
as mad as Hell and Im not going to take it anymore... a little
fun with the web-challenged.
Buchanan, Leigh. (1999, January). The
smartest little company in America. Inc. 42.
Burke, J. D. (1997). Myths
about electronic learning resources: Addressing some commonly held
misconceptions related to access and use of electronic information.
Coyle, K. Why the Internet doesnt replace the library.
Crawford, W., & Gorman, M.. (1995). Future libraries: Dreams,
madness & reality. Chicago: American Library Association.
Downie, J. S. (1999). Jumping
off the disintermediation bandwagon: Reharmonizing LIS Education
for the Realities of the 21st Century.
Parker, A. (1996). Demonstrating the value of libraries. Previously
availaible online at http://www.nlc-bnc.ca/cfl-cbgf/liaison/1996/96-5/value.htm.
A
summary of links for evaluating Web resources.
Weeks, Linton. (2001, January 13). The old-fangled search engine:
In a digital age, do libraries still count? Washington Post, C1.
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